Is Your Front Desk Costing You New Patients Without You Even Knowing It?

With our Free Mystery Call Audit, you’ll get a real-world test of your patient intake process — no scripts, no prep time, no warning.

We’ll call your office, posing as a potential new patient, and put your team to the test against our 5-Star Phone Certification Standards — a proven set of techniques developed over 30 years to:

• Make the caller feel welcomed and cared for
• Gather essential contact and case information
• Keep the conversation efficient and on-track
• Secure the appointment
• Set the stage for reminders, follow-ups, and long-term retention

After the call, you’ll receive:

✅ A Full Recording of the call
✅ Your 5-Star Score & Detailed Report
✅ Actionable Insights on where your team shines — and where they could be losing new patients

This isn’t a “gotcha.” It’s your chance to see what’s really happening on your phones, so you can fix leaks in your patient pipeline before they cost you more business.