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Find out exactly how much revenue your Practice is losing on the phone.

Most doctors have no idea what it’s like to be a new patient calling their practice. We’ll show you how you stack up against the nation’s best: where the leak is, what it’s costing you, and exactly what to fix first. No fluff. Just facts.

FREE

A Certified Scheduling Institute coach will call your practice, critique the current experience, and write up findings specific to you. Not a template. Not a bot. Yours.

Step 1 of 1 • 90 Seconds

Take the
5-Star Challenge

Results delivered confidentially—directly to you.

Why Practice Phone Number?

Without your practice phone number, the 5-Star Challenge cannot be completed.

Our team will call this phone number to complete a mystery call to your practice.

Why Personal Contact Info?

We recommend you provide your personal email address and mobile number so we can communicate with you directly regarding your 5-Star Challenge results.

Your confidentiality is our top priority! We respect your privacy and will share this private information about your practice directly with you only.

If you provide your office contact information, it is likely that your results will be intercepted by a team member in your office, and you may not receive them.

What Happens Next

Three Steps.
Zero Risk. Real Answers.

Step 1

You Submit in 90 Seconds

We confirm by email and schedule your mystery call. Nothing else on your end. Your team has no idea this is happening.

Step 2

WE PLACE A MYSTERY CALL TO YOUR PRACTICE

Recorded, timed for your busiest hours, and scored against the same 5-Star Phone Call Framework we've used on 12,000+ practices.

Step 3

GET YOUR ACTION PLAN

Beyond the scorecard and recording, you'll learn exactly what your team did well, where the gaps are, and what to change first. Real data you can act on.

Our mouths were wide open. This was a tenured, experienced person, and we kept saying ‘oh my god’ after almost every word.
– Dr. Larry F.

It was ridiculous! I never realized, being in the back of the clinic, just how many opportunities are missed. Now, I see all the inefficiencies and how we can be much more effective.
– Dr. Jeffrey G.

Honestly, it was embarrassing. I knew there was a problem, but I didn’t realize how much I had been avoiding it.
– Dr. John K.

Most doctors are surprised by what they hear.

Some are relieved. Some are embarrassed. All of them are glad they finally know.

Take the 5-star Challenge