Dental Team Culture Dental school trains dentists to be excellent clinicians. It does not train them to be business owners or team leaders. For a sole practitioner seeing patients in a straightforward clinical environment, that gap might be manageable. For a private...
New Patient Acquisition Every new patient your practice will ever see starts the same way. Before the first appointment, before the intake form, before the treatment plan—there is a phone call. That call lasts somewhere between two and four minutes. In that window, a...
New Patient Acquisition Spend enough time talking to private practice dentists, and a pattern emerges. They’ve hired the agency. They’ve approved the ads. They’re watching the monthly report with its charts and impressions and click-through rates—and six months in,...
Case Acceptance You’ve put real work into exam room case acceptance. You’ve refined how you present treatment. You’ve improved your imaging, your language, maybe even your case presentation software. And still—more patients than you’d like...
Dental Team Culture Dental practice performance is typically discussed in clinical and operational terms: new patient volume, case acceptance, collections, production per visit. These are the numbers that show up in the monthly report. What rarely shows up in the...
Practice Profitability There is no shortage of data available in a dental practice management system. Production, collections, scheduling, insurance aging, procedure codes, provider productivity, appointment types, and dozens of others are all measurable, in theory....
Dental Practice Growth A dental practice that grows predictably is not the result of luck, location, or a particularly good ad campaign. It is the result of systems. Specifically, five interconnected systems that, when working together, produce reliable, compounding...
Practice Profitability Revenue growth in a dental practice is almost always discussed in terms of volume: more new patients, more procedures, more chairs. But some of the most significant revenue increases available to a private practice require no increase in patient...
Dental Practice Growth Most practice growth conversations start with the same question: how do we get more new patients? It is a reasonable question, but it is not always the right first question. The truth is that most dental practices are sitting on substantial...
Ask most dental practice owners where their revenue comes from, and they’ll point to procedures — implants, Invisalign, hygiene production, restorative cases. They’ll talk about their production per hour or their case acceptance rate. Very few will point...
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