The Scheduling Institute
New Patients Now Blog
Should Your Dental Practice Be on Social Media? A Practical Owner’s Guide
Few marketing questions generate more guilt and confusion for practice owners than social media. Everyone says you have to be on it. The practice starts an account, posts enthusiastically for a few weeks, then goes quiet as the daily reality of running a practice...
How to Create a Bonus or Incentive System That Motivates Your Dental Team
Every practice owner wants a team that's motivated, engaged, and pulling toward the same goals — and many reach for a bonus system to get there. Done well, an incentive system does exactly that: it energizes the team, aligns everyone around shared targets, and turns...
Delegation for Dentists: How to Let Go Without Losing Control
For an overworked practice owner, the fastest path to more time, more growth, and less stress is also the one they resist most: delegation. Owners cling to tasks for reasons that feel completely rational — no one will do it as well, it's faster to just handle it,...
How to Set Annual Goals and a Growth Plan for Your Dental Practice
Most dental practices don't really plan their year — they simply live it. January arrives, the schedule fills, the months blur past, and the following January the owner looks up and wonders whether the practice actually grew or just stayed busy. Growth, when it...
Time Management for Dental Practice Owners: Working On the Business, Not Just In It
Many practice owners work harder than anyone on their team and still feel like the practice can't grow past them. They're in the chair all day, then buried in administrative work before and after, running flat out — and yet the business seems stuck at a ceiling. The...
Cross-Training Your Dental Team: Why Versatility Protects Your Schedule
One person calls in sick and the whole day wobbles. The front desk is short-handed, the schedule backs up, patients wait, and the team scrambles to cover a role no one else quite knows how to do. Most practices accept this fragility as a fact of life — a natural...
How to Run Effective Dental Team Meetings That Aren’t a Waste of Time
Ask most dental teams how they feel about staff meetings and you'll get a groan. Too many practice meetings are aimless — a vague gripe session that runs long, decides nothing, and leaves everyone feeling their time was wasted. So a lot of owners quietly stop holding...
Building Standard Operating Procedures (SOPs) for Your Dental Practice
There are two kinds of dental practices. In one, the way things get done lives in people's heads — the veteran assistant knows the routine, the front desk has its habits, and everything works right up until someone is out sick, quits, or does it a little differently...
What a Great Dental Office Manager Actually Does (and How to Support One)
Behind almost every smooth-running dental practice is an office manager doing more than the owner fully realizes — and behind many struggling ones is an office manager who was handed the title, given no clear definition of the job, and left to hold everything together...
The Dental Treatment Coordinator: The Role Most Practices Are Missing
There's a role that sits directly on top of one of the most important numbers in the practice — case acceptance — and most offices don't have anyone formally filling it. The dentist diagnoses, briefly presents the plan between procedures, hands the patient a printout,...